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Chat and make video call with a doctor

With Medonline full package, you can chat with doctors, have video calls with specialists, and even benefit from preventive oncology consultations. All with an unlimited access and wherever you are.

Are you suffering from health problems? Do you want to catch the symptoms of possible diseases early? We can advise you on the physical and psychological difficulties you or a loved one are experiencing - all safely, confidentially and from the comfort of your own home.

What is included?


1 Online chat with doctors in collaboration with specialists

Don't risk a trip to the doctor that may make you sick or expose yourself to infection in a crowded waiting room. Our general practitioners will answer all your questions via chat in as little as 12 hours.

In cases of specific or complicated difficulties - and with your consent - the general practitioner collaborates with specialists who have comprehensive expertise in different areas of medicine. As a result, we are able to work with you on a truly wide range of medical problems. All information you exchange with your doctor in the chat is confidential and subject to medical confidentiality.

2 Video call with internal medicine specialists

Would you like to directly show what is bothering you? Without you or your loved ones having to travel anywhere, you can schedule a video call with our internal medicine specialists.

Our internists will focus on you and your problems during the video call. They have years of experience and can diagnose your symptoms even remotely. As a result, they will help to discover what problems you are suffering from, what the causes may be and advise you on how to proceed.

3 Preventive oncology consultation

Nearly one in five people in the world has cancer. So don't leave anything to chance and find out your cancer prevention options from our oncology experts and catch possible symptoms early. Our team of English-speaking oncologists will be with you within 48 hours to answer any questions you may have.

Our oncologists will consult with you about your family history, your current health status and the risks of your lifestyle. We will advise you on what you could change to minimise your chances of developing cancer. We will advise you on how to do a testicular or breast self-examination and detect possible cancers early.

Price

The price for a monthly subscription is

$1,990 (AED 7,300)

Upon payment, you will be given access to a link active for 30 days.

How does it work?


1

You describe what is bothering you or your loved one and, if necessary, show the symptoms of the disease via chat or video call.

2

The doctor will ask you for all the necessary information, and during the video call he will also examine you on camera, and based on this he will determine the cause of your problem and recommend how you should proceed.

3

If the doctor considers that a personal examination would be necessary, he/she will recommend a clinic where you can make an appointment.

4

If your condition or course of recommended treatment requires it, our doctor will arrange a further chat or video call to check that your condition is improving.

Patient stories


Andrew F.

I am very happy with the service, they have always responded in a timely manner and found a suitable doctor. One doctor excellent and the other not so much, but I would not expect the staff to still study their reviews when looking for suitable doctors.

Lilly

The examination for which I could not get a free appointment was arranged within 2 days at the Hospital. Thank you.

Caroline M.

Great service. I got an answer to my problem from a GP within 2 hours, from a specialist within 12 hours. Afterwards the nurse called straight away to ask how she could help me. Within 30 min she found me a doctor and made an appointment. Now all I have to do is go there.

Thomas

Always a great experience. Quick response, reliability and as a PWD client, they book me in straight away for the necessary tests.

Ahmed

I was traveling and needed advice from a doctor. I tried an online advice service where specialists also answer and I was fully satisfied. You can also make an appointment with a doctor if you are looking for one and don't have time. A nurse will call you and discuss the problem with you and then book you in exactly where you need to go.

Jacob S.

Best customer care under the sun

Fatima

Thank you very much for the answers from both doctors and last but not least a big thank you to the helpful and professional nurse. Her approach was very empathetic, I was pleasantly surprised how effective a "mere" telephone consultation can be when there is someone on the other side who has the skills to solve the problem. Thank you.

Camilla

You have a tight system, super notifications. Really elaborate processes. And nice people on the phone! Thank you so much for this wonderful client experience. Fingers crossed for the best.

Omar K.

Hello, thank you very much for arranging the examination. But importantly, the service perfect works, fast and reliable. I have already used several times and my family members have too. I wish everyone involved in the service to keep up the good work at least as well as they have done so far. Thank you very much once again.

Noor

Hello, thank you very much to the doctors for their prompt but helpful and beautifully explanatory professional responses, which I can clearly see reflect their high qualifications and experience. Please pass on my thanks to them, along with a reply that I hope will please and wishes you have a good weekend. Thank you very much!

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